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No. 1534 Re: Re: Re: Re: no wifi connection csw-m85 2017-10-12




> Sollae Systems wrote:
> ------------------------------------
> Dear Mario,
>
> We are sorry we did not fully understand what you mean.
> ezManager is available on Windows, Android, and iOS.
> It is not available on MAC OS.
>
> First, on ezManager, please try to use SEARCH ALL on MAC tab (see the attached image1).
> Or you can use Search function of ezManager application on Android or iOS at this step.
> If MAC address of device is shown on ezManager, it means the Wifi configuration is correct.
>
> Next step, could you ping to CSW-M85 device and send us the ping result?
> Also, please try to use IP address Conflict Detection function on ezManager (see attached image2) and send us the result.
>
> For further analysis, we need more information. Could you please send us the configuration file of CSW-M85 and the screenshot for the setting of your router?
> Thank you very much for your cooperation.
>
>
> > Mario wrote:
> > ------------------------------------
> > I use the m85 in normal mode (connected to a fritzbox router). I connect to it using internal ip and send some socket command through it.
> >
> > It worked great for about a year. I changed anything on M85 and on the router.
> > The LED (12) ist blinking every second. I can connect to the isp Mode via Desktop PC (Mac) wifi but anymore with the smartphone. So I don't have
> > a ezmanager app to control the device. The smartphone finds the wifi, but doesn't connect.
> >
> >
> > > Sollae Systems wrote:
> > > ------------------------------------
> > > Thank you for using our products.
> > >
> > > We are sorry for the late reply.
> > > We just came back from a long public holiday, from Sep 30 to Oct 10, 2017.
> > >
> > > Regarding your issue, since you can enter Soft AP mode, there is no problem with the hardware of CSW-M85.
> > > The problem may be in the network setting. For further analysis, we would like to ask the following questions:
> > >
> > > Could you please describe your scenario for using CSW-M85?
> > >
> > > And could you give us more detail about the status of LEDs on CSW-M85, which LEDs are on, which LEDs are blinking, and blinking every second or blinking four times at once (refer to page 12&13, CSW-M85 User Manual http://www.eztcp.com/documents/manual/cswm85en.pdf)?
> > >
> > > Also, please send us the following information:
> > > + Configuration file of your CSW-M85 (connect CSW-M85 to ezManager, select "Advanced Menu" -> "Exports Variable").
> > > + Screenshot of your Access Point setting.
> > >
> > > Thanks and Best Regards,
> > >
> > >
> > > > Mario wrote:
> > > > ------------------------------------
> > > > I worked with m85 for about a year. Everything worked fine. 2 weeks ago there is no more wifi connection. I can enter the soft ap mode. wifi settings are correct. LED blinks after reboot, no wifi connection to my normal AP.
> > > > Some ideas?

Writer Mario Company xx