한국어 English Chinese Russian
Support

Q&A



Your information is protected by SSL.
No. 1517 Re: Re: Re: Re: Re: CSE-H55N2 Client - server configuration BACnet MS/TP 2017-09-01

Dear Ferry,

You're welcome!

We look forward to the result and hope that the system works well.

Best regards,

> Anonymous wrote:
> ------------------------------------
>
> Thanks.
>
> 1: IP conflict: Already checked, but will check again.
> 2: I use the same type of power source as for my MODbus configuration, and already placed a stronger power supply
> 3: I'll test this with another cable.
>
> I've tested that the client looses connection, ethernet cable can be the issue.
> Also i connected the devices with a RS485 cable direct, and connection stays stable.
>
> As soon as i have tested this, i'll let you know if it is fixed or not.
>
> Thanks so far.
>
>
>
> > Sollae Systems wrote:
> > ------------------------------------
> > Hello Ferry,
> >
> > Thank you for detail information.
> >
> > We checked your configuration on both devices and there is nothing wrong with these configurations. There are some possible reasons which make your system work unstably.
> > 1. IP address is conflicted with IP of another device.
> > 2. Power source us unstable and it could make CSE-H55N2 reset and then the connection will be lost and re-established.
> > 3. Ethernet cable is unstable, it could make the connection lost
> >
> > Could you please check these above reasons?
> >
> > If the problem is not solved, please feel free to contact us!
> >
> > Best regards,
> >
> >
> > > ferry wrote:
> > > ------------------------------------
> > >
> > > Hello again,
> > >
> > > In the attachment you find the 2 configuration exports.
> > >
> > > When i look in the state in EZ manager, normally the state is "connection established"
> > >
> > > When my BACnet device is offline in the controller, the state is "connection lost" (or something). a few minutes later the connection is back. and the communication is back.
> > >
> > > > Sollae Systems wrote:
> > > > ------------------------------------
> > > > Hello Ferry,
> > > >
> > > > Thank you for using our products.
> > > >
> > > > In order to find out the reason, we would like to ask some additional information.
> > > >
> > > > 1. Could you please describe more detail about your network topology (for example, PC <-> internet <-> CSE-H55N2 <-> BACnet MS/TP device ....)?
> > > > 2. Could you please tell us how you detect that connection is lost ?
> > > > 3. Could you please send us the configuration files of both CSE-H55N2 device (on ezManager software, go to "Advanced Menu" -> Export Variables -> save file and send us)
> > > >
> > > > Thank you,
> > > >
> > > > Best regards,
> > > >
> > > >
> > > > > Ferry wrote:
> > > > > ------------------------------------
> > > > > Hi,
> > > > >
> > > > > On a site i have 1 BACnet MS/TP device, running over a server-client configuration with 2 CSE-H55N2's.
> > > > >
> > > > > ~ 4-6 times a day the conection between the two devices get lost.
> > > > > On the same plant i have the same configuration with MODbus RTU, works fine.
> > > > >
> > > > > The only different is the protocol and the baudrate.
> > > > > Modbus is running on 9600 with parity even, Bacnet is running on 19K2 without parity.
> > > > >
> > > > > Do i need to do a special setting in the H55N2's?

Writer Sollae Systems Company