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No. 1590 Re: problem to read di0 with the cieh10 2018-09-27

Dear goldak,

We are sorry for late reply. We have just come back from Chuseok holiday.

I guess that you used Modbus/TCP protocol for controlling output and reading input. If otherwise, please let us know.

Firstly, we have example code for CIE-H10 in VB language. The example code is available here https://www.eztcp.com/en/download/pds_view.php?bbs_id=15&page=1&cid=239
Example code of reading input is in “private Sub InputRead_Click()” function (line 421 of Form1.frm) . We also have sample code for other languages (search “modbus” in this page https://www.eztcp.com/en/download/pds.php)

Secondly, the full description of the Modbus/TCP communication protocol is here https://www.eztcp.com/en/download/pds_files/an_modbus_tcp_en.pdf

Thirdly, In order to help you quickly solve the issue, could you please provide us the following information:
- Firmware version of the old and new product (connect CIE-H10 to ezManager software and see the firmware version)
- The format and value of the reading command that customer’s application send to CIE-H10
- Configuration of CIE-H10 (connect CIE-H10 to ezManager. On ezManager -> Advanced Menu -> Export Varialbes -> save file and send us)


> goldak wrote:
> ------------------------------------
> hi
>
> they are 4 years we have a cieh10
>
> we have made a program that control open door with te cieh10
>
> but one we the cieh10 is broken
>
> we change it
>
> and the program don't work because the size of buffer change (12byte and 11 byte the old
>
> is it possible to have the documentation about the socket tcp description.
>
> i don't found on your site.
>
> thank you to answer me and sorry for my bad english
>
> jean claude
>
>

Writer Sollae Systems Company sollae