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No. 1358 Installing CSW-H85K 2015-07-31

Hello

I'm trying to install CSW-H85K in my test environment. After pluggin it to +5V DC I can see only the POWER Led (Red) lit.

No other led is on, I'm trying to setting to config mode but cannot get through, no other led is flashing even by pressing the function button switch 5seconds or changing the function switch to SET mode. ezManager does not detect the device attached to com port and we're not able to configure it.

Neither setting to factory defaults is working; it's like the device is dead but I see the PWR led switched on.

What could be the problem

thanks

Writer Angelo Company Robovideo srl