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No. 1468 Re: Re: Re: How to reset IP adress 2017-01-13

Dear Jean-Marc,

The ISP button on CIE-H14 is not for factory reset.
The button just changes the operation mode to sreial configuration mode or ISP mode.
CIE-H14 only supports the factory reset via ezManager regardless of pressing the ISP button.

In case of unknown network, There is only one way to is to connect the device by the serial port.

Thank you,

Best regards,


> Anonymous wrote:
> ------------------------------------
> Hello,
>
> I understand the only way to change a lost IP adress (on an unknown network so the search by Mac Adress will not work) is to connect the device by the serial port.
>
> Think about a factory settings button. I think it's a more easy way for the users.
>
> Thank you for your answers.
>
> Best regards
>
> Jean-Marc HOUBIERS
>
>
>
> > Sollae Systems wrote:
> > ------------------------------------
> >
> > Hello ,
> >
> > I am sorry, I may misunderstand your question.
> >
> > If your PC is connected to the same LAN network as CIE-H14, you can check the current IP address and other parameters as well via eManager.
> > In "Search ezTCP" area of ezManager, go to "MAC" tab, click "Search All" button.
> > You will see MAC and IP address of all ezTCP products which connected to the same LAN network on the "Search Results" area. Check MAC address of your CIE-H14 to find the respective IP address.
> >
> > You can also check IP address and other parameters if you PC is connected to CIE-H14 via Serial line.
> > In this case, change operation mode of CIE-H14 to Serial configuration mode (Refer to page 26 of User Mannual).
> > Open eManager, in "Search ezTCP" area of ezManager, go to "Serial" tab, choose the right COM port, click "open" and "read" button sequentially.
> >
> > Thank you,
> >
> > Best regards,
> >
> >
> > > Jean-Marc wrote:
> > > ------------------------------------
> > > Hi,
> > >
> > > how can I reset the IP adress of my CIE-H14 if I lost it ?
> > >
> > > Best regards
> > >
> > >
> > > Jean-Marc Houbiers

Writer Sollae Systems Company