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No. 1697 Re: No Network connection possible 2019-10-31

Dear Daniel,

Thank you for choosing our products.

We would like to make it clear regarding your inquiry.
As the Link LED on CSW-H85N became steady green, it seems that CSW-H85N successfully connected to the Wireless network.
According to your information, we assume that you can connect CSW-H85N with ezManager via serial configuration mode.
So, the issue you are facing is that you can not search or connect CSW-H85N with ezManager via network?

If so, first please make sure that your PC (which has ezManager installed) and CSW-H85N are connecting to the same Wireless network.
In case you have multiple network interfaces on your PC, you should config binding IP on ezManager, in order to search CSW-H85N via network.
You can refer to binding IP option on page 31, ezManager Manual: https://www.eztcp.com/en/download/pds_files/an_ezmanager_en.pdf

Besides, the issue may happen due to Firewall Restriction, Access Restriction, etc.
For more information, you can refer to this FAQ: https://www.eztcp.com/en/support/view.php?page=1&cid=286.

Please feel free to contact us if there are any inquiries.
Thank you very much.
Best Regards,


> Daniel wrote:
> ------------------------------------
> Hello
>
> I try to connect a CSW-H85N to a wireless network using the ezTCP Manager. I put in all the wireless LAN details like SSID and PSK then reboot the device via ezTCP Manager.
>
> After reboot the CSW-H85N'ss Link LED is steady green. This indicates Network connection is established. But no DHCP address is received. I cannot find it in the network.
>
> When I put in a static IP the Link LED is steady green but I also cannot find it in the network.
>
> Help would be greatly appreciated.
>
>
> thank you very much

Writer Sollae Systems Company