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No. 1656 Re: Re: Re: Re: Re: Re: Error port 2019-04-02


Hello,

from beginning.....

we want to connect a tracer with serial cable to CSW box. then from the box we will the data on our PC wireless.






> Sollae Systems wrote:
> ------------------------------------
> Dear Jens Ebert,
>
> Thank you for your inquiry.
> CSW-H85N is a Serial WLAN Device Server.
> It allows you to add wireless networking capabilities to your serial-interfaced equipment via RS232, RS422 and RS485.
>
> The typical working scenario of CSW-H85N is like below:
> RS232/RS422/RS485-interfaced equipment <--> Serial interface <--> CSW-H85N <--> Wi-Fi interface <--> Network-interfaced equipment (***)
>
> CSW-H85N can work well WITHOUT a Serial to USB converter cable.
>
>
> You probably only need a Serial to USB converter cable in the following cases:
>
> 1) To connect CSW-H85N with ezManager via serial port:
> You are ONLY required to connect CSW-H85N with ezManager via serial port in case you want to change firmware for CSW-H85N.
> Actually, as in your case, you can connect ezManager with CSW-H85N via network.
> You can do all the setting configuration on CSW-H85N. So you do not really need this function.
>
>
> 2) To make CSW-H85N communicate with your PC via serial interface:
> In this case, the flow in (***) may become:
> Your PC <--> Serial interface <--> CSW-H85N <--> Wi-Fi interface <--> Your PC
>
> And Simple Test can be available in this case.
> This test is used to verify network/serial conversion function of CSW-H85N.
> Using this test, on your PC, you can send data via serial interface to CSW-H85N.
> CSW-H85N converts data from serial to TCP, and then sends to your PC via network.
> Your PC will receive the data you sent (from serial interface) via network interface.
> That is how Simple Test works.
> Note that the testing flow can be vice versa (send data from PC via network interface, receive via serial interface).
>
>
> So, in general, you do NOT need a Serial to USB converter to make CSW-H85N work.
> Maybe if you give us more information about your working scheme, we can provide more useful suggestions.
>
> Please feel free to contact us if you have any inquiry.
> Thank you very much.
> Best Regards,
>
>
> > Augenoptik Stracke wrote:
> > ------------------------------------
> >
> > Hello,
> >
> > so, if i installed a rs232 Cabel to our laptop, the com port will found and everything works fine. without a cable no com port were found.i thought this adapter works wireless without a cable connection to pc.
> >
> > what is the mistake?
> >
> > > Sollae Systems wrote:
> > > ------------------------------------
> > > Dear Jens Ebert,
> > >
> > > Thank you for your information.
> > >
> > > In the COM Port panel, the available plugged-in COM ports of your PC should be listed.
> > > There are no COM ports shown in ezManager Search panel, so we suspect that there are some problems when you connect CSW-H85N to your PC via serial port.
> > > And because you can not connect CSW-H85N to your PC via serial port, you will get an error while trying Simple Test.
> > >
> > >
> > > A serial to USB converter cable is needed to connect CSW-H85N to your PC via serial port.
> > > So please make sure your serial to USB cable still works well.
> > > After plugging-in the serial to USB converter cable to your PC, please check if there are any COM ports recognized by your PC.
> > > On Windows, you can go to Start Menu --> Device Manager --> Ports(COM & LPT), and see if there is any COM port.
> > >
> > > In case the plugged-in COM port of CSW-H85N is not shown, it is likely that your cable is broken.
> > > To verify it, you may try to use your cable on other PCs.
> > > If it also can not be recognized by other PCs, then probably it is broken, and you may need to change your cable.
> > >
> > > If it works well on other PCs, and you can connect to CSW-H85N successfully via serial port, then it is likely a driver issue on your current-working PC.
> > > In that case, please try to reinstall the driver for the serial to USB converter cable on your PC.
> > >
> > > If the problem still occurs, please feel free to contact us.
> > > Thank you very much.
> > > Best Regards,
> > >
> > >
> > > > Jens ebert wrote:
> > > > ------------------------------------
> > > >
> > > > Here are my Settings:
> > > >
> > > >
> > > >
> > > >
> > > > > Sollae Systems wrote:
> > > > > ------------------------------------
> > > > > Dear Jens Ebert,
> > > > >
> > > > > Thank you for being our valued customer.
> > > > >
> > > > > We would like to ask for more information regarding your inquiry.
> > > > >
> > > > > To make sure that we can fully understand your problem, could you please let us know how exactly did the issue happen?
> > > > > You can not connect to CSW-H85N via ezManager?
> > > > > Or you connected and set up CSW-H85N'ss parameters successfully, and then some problems happened?
> > > > >
> > > > > If you can connect to CSW-H85N via ezManager, could you please take a screenshot of CSW-H85N'ss setting parameters and send us?
> > > > >
> > > > > To connect CSW-H85N to ezManager, you can follow the steps below:
> > > > >
> > > > > + Enter Serial Configuration mode by pressing Function button on the side of your CSW-H85N for less than 1 second
> > > > > If you successfully enter Serial Configuration mode, all the front LEDs except PWR LED will be blinking.
> > > > >
> > > > > + On ezManager window, open the right COM port, and Read the parameters from CSW-H85N.
> > > > > Then, please take the screenshots of your CSW-H85N'ss setting and send us.
> > > > > If possible, please also send us the screenshot of Simple Test window that you encountered the issue.
> > > > >
> > > > > And also, please check with this checklist to see if there is any problem with your network or serial configuration.
> > > > > https://www.eztcp.com/en/support/view.php?page=1&cid=286
> > > > >
> > > > > Thank you very much.
> > > > > Best Regards,
> > > > >
> > > > >
> > > > > > Jens Ebert wrote:
> > > > > > ------------------------------------
> > > > > > Hello, we want our CSW H85N connect with a Tracer.
> > > > > > I have configuratet with the EZ Manager. We use the infrastructure mode with an AVM Wlan Box.
> > > > > >
> > > > > > In the EZManager it will show us ERROR PORT. I am unable to connect or choose a COM Port. Also by SIMPLE Test it will show as an Error Message "NO Connection could be made..."
> > > > > >
> > > > > > What is the Problem????
> > > > > >
> > > > > > We need Help!
> > > > > >
> > > > > > Jens Ebert

Writer Jens Ebert Company