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No. 1652 Re: Re: Error port 2019-04-01


Here are my Settings:




> Sollae Systems wrote:
> ------------------------------------
> Dear Jens Ebert,
>
> Thank you for being our valued customer.
>
> We would like to ask for more information regarding your inquiry.
>
> To make sure that we can fully understand your problem, could you please let us know how exactly did the issue happen?
> You can not connect to CSW-H85N via ezManager?
> Or you connected and set up CSW-H85N's parameters successfully, and then some problems happened?
>
> If you can connect to CSW-H85N via ezManager, could you please take a screenshot of CSW-H85N's setting parameters and send us?
>
> To connect CSW-H85N to ezManager, you can follow the steps below:
>
> + Enter Serial Configuration mode by pressing Function button on the side of your CSW-H85N for less than 1 second
> If you successfully enter Serial Configuration mode, all the front LEDs except PWR LED will be blinking.
>
> + On ezManager window, open the right COM port, and Read the parameters from CSW-H85N.
> Then, please take the screenshots of your CSW-H85N's setting and send us.
> If possible, please also send us the screenshot of Simple Test window that you encountered the issue.
>
> And also, please check with this checklist to see if there is any problem with your network or serial configuration.
> https://www.eztcp.com/en/support/view.php?page=1&cid=286
>
> Thank you very much.
> Best Regards,
>
>
> > Jens Ebert wrote:
> > ------------------------------------
> > Hello, we want our CSW H85N connect with a Tracer.
> > I have configuratet with the EZ Manager. We use the infrastructure mode with an AVM Wlan Box.
> >
> > In the EZManager it will show us ERROR PORT. I am unable to connect or choose a COM Port. Also by SIMPLE Test it will show as an Error Message "NO Connection could be made..."
> >
> > What is the Problem????
> >
> > We need Help!
> >
> > Jens Ebert

Attachment 20190401_Unbenannt.jpg
Writer Jens ebert Company Augenoptik Stracke