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No. 1618 Re: Re: Re: Re: Re: Re: Re: Connection with Mitsubishi L-serie 2019-01-07

Dear Johan,

Thank you for your information.
However, we still need more information of your working scheme to make it clear about your issue.

It is clear that you can connect your PC with CSE-H21 via ezManager for configuration.
However, it is still unclear for us that how your PC connected to CSE-H21 in the working scheme.
Could you please let us know how exactly did CSE-H21 connect to your PC in that case?

We suppose that you are trying to connect CSE-H21 to the same software that you previously used to connect your PC to your PLC.
(As mentioned in our previous reply https://www.eztcp.com/en/support/qna_view.php?bbs_id=3&page=1&cid=161)
Is it correct? If so, how did you configure your software to connect it to CSE-H21?

If your software has TCP/IP interface to connect to CSE-H21, you can configure the connection interface on your software with the IP and port number of CSE-H21 device.
If it only has serial interface to connect to CSE-H21, you need to use ezVSP.

And please make sure the serial interface between your PLC and your CSE-H21 is properly set on your PLC.

Maybe we can establish a remote support session via TeamViewer for further analysis?
Thank you very much for your understanding.
Best Regards,


> Johan wrote:
> ------------------------------------
>
> New attachment
>
> > Sollae Systems wrote:
> > ------------------------------------
> > Dear Johan,
> >
> > We are sorry we can not open the attachment.
> > We got error message every time we try.
> > Could you please check again to see if there is an error with your attachment?
> >
> > Thank you very much.
> > Best Regards,
> >
> >
> > > Johan wrote:
> > > ------------------------------------
> > > Good Morning,
> > >
> > > The connection settings
> > >
> > > Thanks for your fast respons
> > >
> > >
> > > > Sollae Systems wrote:
> > > > ------------------------------------
> > > > Dear Johan Lindeboom,
> > > >
> > > > Yes, the problem may be in the USB cable.
> > > > However, for further analysis, we still need more information about connection setting on each device in your working scheme.
> > > >
> > > > If possible, we can establish a TeamViewer session.
> > > > You can set up a schedule and send your credentials (ID and password) to us via email support@eztcp.com.
> > > > Our working time is from 9:00 to 18:00 in UTC+9 Time zone.
> > > > Thank you for your understanding.
> > > > Best Regards
> > > >
> > > >
> > > > > Johan wrote:
> > > > > ------------------------------------
> > > > > Good afternoon again,
> > > > >
> > > > > The state of the problem is,
> > > > > * Connection of the PC with the CSE-H21 (remote connected)is OK
> > > > > * Question: Can the USB Cabel from CSE-H21 to PLC L-serie be the problem (serial RS232/USB mini)
> > > > >
> > > > > Johan Lindeboom
> > > > >
> > > > >
> > > > > > Sollae Systems wrote:
> > > > > > ------------------------------------
> > > > > > Dear Johan Lindeboom,
> > > > > >
> > > > > > Thank you for being our valued customer.
> > > > > >
> > > > > > As we understand, the connection should be like this:
> > > > > > PC <-- TCP/IP --> CSE-H21 <-- Serial --> PLC.
> > > > > >
> > > > > > To find out whether the problem happens in TCP/IP connection or in Serial connection, we would like to ask for more information.
> > > > > >
> > > > > > First, please make sure the serial configuration is set properly between the PLC and CSE-H21 device.
> > > > > >
> > > > > > There will be a TCP/IP connection between CSE-H21 and your PC.
> > > > > > We guess that your working scheme is similar to the one in the attached photo below.
> > > > > > (You are trying to connect CSE-H21 to the same serial software on your PC that you used to connect to PLC device previously)
> > > > > >
> > > > > > In that case, you may need to use ezVSP to connect CSE-H21 and your software on your PC. https://www.eztcp.com/en/download/ezvsp.php
> > > > > > ezVSP is a virtual serial port driver and TCP/IP socket program, distributed for free by Sollae Systems. (ezVSP User Manual: https://www.eztcp.com/en/download/pds_files/an_ezvsp_en.pdf)
> > > > > >
> > > > > > If you still can not find any problem with your setting, could you please send us the screenshot of Serial and TCP/IP setting on your CSE-H21, and also let us know the configuration for the interface in your PC/your PLC with CSE-H21?
> > > > > >
> > > > > > Thank you very much for your understanding.
> > > > > > Best Regards,
> > > > > >
> > > > > >
> > > > > >
> > > > > > > Johan Lindeboom wrote:
> > > > > > > ------------------------------------
> > > > > > > Hello,
> > > > > > >
> > > > > > > I have a problem to connect a Mitsubishi PLC, type L02, to a CSE H21.
> > > > > > > The WAN connection online is ok.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Former configuration with a Mitsubishi F-serie gave no problem. The PLC was then coupled using the official progamming cable (RS422)

Writer Sollae Systems Company