|No. 513||Re: Re: Re: ezl-50l with ezl-60||2009-06-01|
If the problem did not caused by F/W version, I think we should consider your network environment. As you know, EZL-50L is economical and effective products. If there are heavy traffic of packets on the network, EZL-50L may have trouble.
Could you capture the packets on you network, when the EZL-50L stop working? The program [Wireshark] may let you do that.
Once the program is installed on your computer, run it.
Select [Capture] -> [Interface..]
Press the [Start] button of your Network driver.
Then, the packets are captured by the program.
When the EZL-50L doesn’t work, press the stop button.
Then, save the file and send us to find the reason of problem.
The [Wireshark] can be downloaded this link.
And details with pictures were sent to your e-mail, too.
Have a nice day,
> Sven M wrote:
> My EZL-50L already had the 1.2A firmware, however, I managed to reflash it with the new flash tool and image you supplied.
> Still nothing changed, the connection gets lost after a couple of minutes and a hard reset on the ezl-60 board is needed to restart the device.
> Sven M
> > Sollae Systems wrote:
> > ~~~~~~~~~~~~~~~~~~~~~~~~~~~
> > Dear,
> > I am sorry for the problem you have been going through.
> > Even regarding your e-mail, I can’t find any reason of the trouble.
> > I think you could be faced with the circumstance every times. Is this right?
> > I suggest that you had better get upgrade F/W on your devices.
> > The latest F/W version of EZL-50L is 1.2A.
> > Some functions have been added and bugs have fixed.
> > I linked the F/W file and newest version of Hotflash, the TFTP Client program for downloading F/W.
> > [Hotflash]
> > [F/W ver.1.2E]
> > Please let me know if you can’t progress the download work.
> > When the problem is continued, contact us anytime you want.
> > Have a nice day.
> > Best Regards,
> > > Sven M wrote:
> > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~
> > > Dear,
> > >
> > > I am testing the ezl-50L right now (together with the ezl-60l) and i have
> > > a very disturbing problem:
> > >
> > > Everything works as expected, however after a couple of minutes the
> > > connection is lost and the ezl-50l doesn'st even respond to a network ping
> > > anymore. I have to get to the ezl-50l and do a reset, after that the
> > > connection is back on ok.
> > >
> > > I tried using the different modes of the ezl-50l, i tried with a static
> > > ip-address assigned to the ezl-50l and i tried with dhcp. It does not make
> > > any difference.
> > >
> > > Do you have any idea of what might be going wrong? This behaviour is
> > > really unacceptable, i can'st go and press the reset-button every five
> > > minutes. I expect this thing to work 24/7 when moving it to production
> > > environment.
> > >
> > > regards,