|No. 1681||Re: Mac conflict on CSW-H85N||2019-07-10|
Dear Denis ,
Thank you for choosing our products.
We would like to answer your inquiry.
Based on the log, the device has been powered on and worked for 16 hours, 8 minutes and 19 seconds.
During that time, there is only one packet that has duplicated MAC.
Normally, if there are two devices that use the same MAC address in the same local network, there should be a large number of duplicated packets. So, there is probably another reason other than the duplication of MAC address.
To find out the exact reason, we would like to ask for more information:
- Does that device work well in the simple test? (Refer to page 24, 25, 26 of CSW-H85N User Manual)
- Can you ping successfully to that device?
- Which version of ezManager are you using?
- Could you please send us the screenshot that shows the error message via email email@example.com
Thank you very much for your understanding.
> Denis wrote:
> I have successful installed 12 devicesCSW-H85N, looking for installing 30 in total.
> That works except one devise on which I get an mac conflict.
> How could I go out from that error.
> It looks that once an address has been set, the mac association is saved in somewhere
> The issue is in the conflict analyser from EzManager, you don'st get the adress with you are in conflict, you have only the device you are accessing.
> MAC Address - 00:30:f9:0a:a1:10
> Device IP address - 10.132.59.193
> *** Duplicated(1) 00:30:f9:0a:a1:10 / 0 days 16:08:19
> I try to launch the get Mac adress list, but my wirewall should block them and I have very limited acces to my PC.
> thank you for advising.