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No. 1603 Re: Re: Re: Re: Re: Re: problem to have in status with cieh10 2018-10-18

hi

i have checked in fact
i have the same problem

they are a proposal to have a teamviewer session together

i let you a message by mail

you can call me on +33327683510 or mobil +33668616347

tahnk you for your help


> Sollae Systems wrote:
> ------------------------------------
> Dear Jean Claude,
>
> As mentioned in page 18 of Modbus/TCP document, to get the DI ports status of CIE-H10, the Starting address should be the value of [Input Port Base Address].
> It depends on the setting parameters of your CIE-H10.
>
> To get the current value of [Input Port Base Address] of your CIE-H10, you can:
> Connect ezManager to your CIE-H10 ==> I/O port ==> Basic Settings. Then you can find the value of [Input Port Base Address] in Modbus/TCP section.
>
> For your reference, by default, the value of [Input Port Base Address] is set to 0, so that the value of Starting address(2 bytes) is 00 00.
> And in that case, the request data will look like: 03 00 00 00 01
>
> Could you please check your setting parameters and verify again?
> Thank you very much.
> Best Regards
>
>
> > Anonymous wrote:
> > ------------------------------------
> >
> > thank you for your response
> >
> > i change my request 03
> >
> > but now j find 11110000 allways
> >
> > when i push it s same.
> >
> > are you sure for the adress of registre ?
> >
> >
> > thank again
> > > Sollae Systems wrote:
> > > ------------------------------------
> > > Dear Jean Claude,
> > >
> > > As you said, you send FC03 requests to get the DI status of CIE-H10.
> > > Refer to page 18 of Modbus/TCP document https://www.eztcp.com/en/download/pds_files/an_modbus_tcp_en.pdf,
> > > the request frame for FC03 should include:
> > >
> > > Function code (1byte) | Starting address (2 bytes) | Quantity of Register (2 bytes)
> > >
> > > So normally, the request data may look like: 03 00 08 00 01
> > >
> > > We don't see this function code (0x03) in your request frame, so first please check your request data.
> > > You can use Wireshark to monitor your Modbus/TCP data.
> > >
> > > In case there is still a problem, we can establish a TeamViewer session.
> > > You can set up a schedule and send your credentials (ID and password) to us via email support@eztcp.com.
> > > Our working time is from 9:00 to 18:00 in UTC+9 Time zone.
> > >
> > > Thank you for your understanding.
> > > Best Regards
> > >
> > >
> > > > goldak wrote:
> > > > ------------------------------------
> > > > hi
> > > >
> > > > i have tested of course the led of di0 is on
> > > >
> > > > i send a request 000006120008
> > > >
> > > > i have a response
> > > >
> > > > 0 0 0 0 0 4 1 2 1 0
> > > >
> > > >
> > > > the #9 is allways 0
> > > >
> > > >
> > > > i have tried with fc04 request
> > > >
> > > > i have a response 4 but the digit #10 is allways 0
> > > >
> > > >
> > > > if you want we can use teamwiever
> > > >
> > > > thank you to help me
> > > >
> > > > > Sollae Systems wrote:
> > > > > ------------------------------------
> > > > > Dear Jean Claude,
> > > > >
> > > > > Please note that if the DI ports status is not changed, then the results should be the same.
> > > > > So for testing, you should manually change the input value of DI ports while making FC03 requests.
> > > > >
> > > > > In case the DI ports status is changed and CIE-H10's responses are still the same, could you please let us know more detail how did you send FC03 requests.
> > > > > For further analysis, please also provide us the Wireshark log while you are making FC03 requests.
> > > > >
> > > > > Thank you very much.
> > > > > Best Regards
> > > > >
> > > > >
> > > > > > goldak wrote:
> > > > > > ------------------------------------
> > > > > > hi
> > > > > >
> > > > > > i am back from holydays
> > > > > >
> > > > > > thank you for the documentation of modbus
> > > > > >
> > > > > > i make some request (fc03) to have the in status
> > > > > >
> > > > > > the cieh10 send me allway the same
> > > > > >
> > > > > > please help me
> > > > > >
> > > > > > the version is 2.0 rev A
> > > > > >
> > > > > > thank you jean claude

Writer goldak Company cityhall louvroil