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No. 1479 Unable to connect to CSE-H53(N) 2017-03-31

I have the ezVSP 4.0H running on more than 1 machine. It seems that connection Network State of some of the devices remains [Connected], even the application using the virtual COM port has already been closed.
I am unable to connect to the device by accessing the comport.

Attachment 20170331_Capture.PNG
Writer Bob Company KONE